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DFW Taxi Express: Frequently Asked Questions


How many passengers can a taxi carry?
Yes, our standard 4 seater taxi sedans and yellow cabs can comfortably and legally accommodate up to 4 passengers. If you are traveling with a larger group, we also offer spacious SUVs and minivans with a taxi passenger limit of up to 6 or 7 passengers. Unlike rideshare apps that hit you with unexpected extra passenger fees, our flat rates cover the entire vehicle. Whether you’re heading to Downtown Dallas or need a group airport transfer, your whole party rides together for one low price.

Do you accept cash payments?
Yes! If you are searching for a cash taxi near me, DFW Taxi Express has you covered. While we gladly accept all major credit cards and corporate accounts for seamless online booking, our drivers also accept cash. We believe in providing flexible payment options for all our North Texas riders.

Are you a taxi near me open now? (24/7 Availability)
Absolutely. We are a true 24/7, 365-days-a-year Dallas cab service. Whether you need a 4:00 AM pickup for a flight out of DFW Airport or a late-night ride home from the Uptown Dallas bar district, our dispatch team is always ready. We offer fast, reliable immediate pickups and advanced scheduling.

Do you charge surge pricing during rush hour or bad weather?
Never. One of the biggest complaints about ride-hailing apps is unpredictable surge pricing. With DFW Taxi Express, you get guaranteed flat rates. Whether you are stuck in heavy traffic on I-35E, traveling during a thunderstorm, or leaving a packed Dallas Cowboys game at AT&T Stadium, the price you are quoted is the price you pay. No hidden fees, ever.

Will my driver cancel on me at the last minute?
No. When you book a ride with us, it is guaranteed. All of our professional chauffeurs undergo rigorous driver background checks and prioritize your safety and schedule. We pride ourselves on punctuality, so you never have to worry about the last-minute driver cancellations common with standard ride-hailing apps.

How far can a taxi take you? Do you offer long-distance rides?
There is no strict limit! While we specialize in local Dallas/Fort Worth city rides and airport transfers to DFW and Love Field, we also offer affordable long-distance taxi services. Whether you need to go to another city in Texas or even out of state, call us at +1 469-644-1832 for a custom flat-rate quote.

How do I reserve a car at DFW Taxi Express?
You can easily secure a cheap cab or luxury black car through our online reservation system. Alternatively, you can speak directly with our 24/7 dispatchers about vehicle availability by calling +1 469-644-1832.

Do you charge any additional money for advance booking?
Not at all. No additional charges will be added to your fare for scheduling ahead. In fact, using our advance booking system ensures your luxury vehicle or standard taxi is locked in ahead of your journey, giving you total peace of mind.

Why do I need to provide my mobile number?
Your privacy is our priority. We never sell or hand your phone number to third-party companies. We only require your number so our dispatchers and drivers can reach you to confirm your reservation or locate you seamlessly at crowded pickup spots like airport baggage claims.

Can I request the same driver every time?
Yes, you can! Many of our corporate and regular clients have preferred drivers. Please call us at least 1-2 hours ahead of your trip so we can ensure that specific driver is available and routed to your location.

How do I cancel a booking I have made?
We understand that travel plans change. If you need to cancel or modify your reservation for any reason, simply give us a call at +1 469-644-1832 and our dispatch team will happily accommodate a different time or process the cancellation without the automated runaround.


WELL-MAINTAINED, ON-TIME, CLEAN & SAFE TAXI SERVICE.
RELIABLE AND FRIENDLY DRIVERS

*You won’t be charged anything to check your ride fare, Guaranteed!

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